Read our frequently asked questions for orders, shipping and return information.

Return FAQs

We strive to make premium products that you’ll love but if you experience an issue with one of our products, or simply don’t like it, please email us within 20 days of delivery. We’ll help you find a product that suits you better, or simply process your return for a full refund. Email us at hi@madrebotanics.com to get started.

General FAQS

18 months.

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